Improving your intercultural communication skills

In a globalizing world almost everybody encounters or needs to talk to people from other cultures. Being used to communicate according to locally accepted rules and standards, talking to people from another culture may lead to misunderstandings. This course aims at improving your intercultural communication skills in order to make your communication more effective and to build better and longer lasting (business) relationships.

• Benefits
  This program provides you with 
  • A better understanding of your own communication style and habits
  • Insights in communication patterns and styles used by other cultures
  • The Dunya method to bridge potential communication gaps
  • Practical tools to improve the effectiveness of your communication in a multicultural world

• Who should attend?
  Anyone who:
  • Communicates with people from another culture for professional purposes

• Program Content
  • Understanding  your Self Reference Criteria 
  • Developing your Cultural awareness
  • Insights in cultural differences in verbal and non-verbal communication
  • Preferred channels of communication based upon cultural requirements
  • Adapting your presentation techniques to cultural needs
  • Adapting your marketing communication strategies to local needs
  • Hands-on strategies to minimize intercultural misunderstanding

• Methodology
  • We take a case by case approach to each of our clients and therefore only deliver tailor made courses concentrating on the specific communication requirements of the participants
  • Each course is delivered by an expert with a solid knowledge of and long-term experience in intercultural business communication.